All Systems Operational

Uptime over the past 90 days. View historical uptime.
Metal Pay Application Operational
90 days ago
99.99 % uptime
Today
Metal Pay (iOS) Operational
90 days ago
100.0 % uptime
Today
Metal Pay (Android) Operational
90 days ago
100.0 % uptime
Today
Account Verification/Upgrade Operational
90 days ago
99.95 % uptime
Today
Cryptocurrency Services Operational
90 days ago
100.0 % uptime
Today
Deposits Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Withdrawals Operational
90 days ago
100.0 % uptime
Today
Transaction Nodes Operational
90 days ago
100.0 % uptime
Today
Fiat Currency Services Operational
90 days ago
100.0 % uptime
Today
Deposits Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Withdrawals Operational
90 days ago
100.0 % uptime
Today
Metal Pay Client Services Operational
90 days ago
99.98 % uptime
Today
Email Operational
90 days ago
99.95 % uptime
Today
Live Chat Operational
90 days ago
99.99 % uptime
Today
Knowledge Center Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
Backend Services Operational
90 days ago
100.0 % uptime
Today
Metal Pay Connect Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 28, 2026

No incidents reported today.

Jan 27, 2026
Transactions Processing Delays
Resolved - This incident has been resolved.
Jan 27, 15:24 PST
Investigating - We are currently experiencing temporary delays with transaction processing in Metal Pay. Our team is actively working to address the issue to optimise performance. Thank you for your patience and understanding.
Jan 25, 09:30 PST
Jan 26, 2026

No incidents reported.

Jan 25, 2026
Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
Withdrawal Processing Delays
Resolved - This incident has been resolved.
Jan 16, 12:21 PST
Update - We are continuing to monitor for any further issues.
Jan 16, 12:21 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 16, 10:18 PST
Investigating - We are currently experiencing delays in processing withdrawals from Metal Pay. Our team is actively working to resolve the issue as quickly as possible. We appreciate your patience and understanding.
Jan 15, 02:15 PST
Jan 15, 2026
Jan 14, 2026

No incidents reported.

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