All Systems Operational

Uptime over the past 90 days. View historical uptime.
Metal Pay Application Operational
90 days ago
100.0 % uptime
Today
Metal Pay (iOS) Operational
90 days ago
100.0 % uptime
Today
Metal Pay (Android) Operational
90 days ago
100.0 % uptime
Today
Cryptocurrency Services Operational
90 days ago
99.94 % uptime
Today
Deposits Operational
90 days ago
99.9 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Withdrawals Operational
90 days ago
99.87 % uptime
Today
Transaction Nodes Operational
90 days ago
100.0 % uptime
Today
Fiat Currency Services Operational
90 days ago
100.0 % uptime
Today
Deposits Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Withdrawals Operational
90 days ago
100.0 % uptime
Today
Metal Pay Client Services Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Live Chat Operational
90 days ago
100.0 % uptime
Today
Knowledge Center Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
99.97 % uptime
Today
Backend Services Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 23, 2025

No incidents reported today.

Aug 22, 2025

No incidents reported.

Aug 21, 2025
Withdrawal Processing Delays
Resolved - This incident has been resolved.
Aug 21, 13:40 PDT
Identified - Our technical team has identified the issue. Please note that there may be delays in processing deposits to your account as well. We're actively working to resolve this as quickly as possible.
Aug 21, 12:07 PDT
Investigating - We are currently experiencing delays in processing withdrawals from Metal Pay. Our team is actively working to resolve the issue as quickly as possible. We appreciate your patience and understanding.
Aug 21, 11:31 PDT
Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025
Deposit Address Update: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 09:41 PDT
Scheduled - Maintenance is scheduled on August 13, from 9:00 AM to 1:00 PM ET (1:00 PM to 5:00 PM UTC). This will affect the following networks:

•⁠ ⁠Stellar
•⁠ ⁠Hedera Hashgraph
•⁠ ⁠Solana

Important Update:
Deposit addresses will be changing for the following assets:

•⁠ ⁠USDC on Stellar
•⁠ ⁠XLM on Stellar
•⁠ ⁠HBAR on Hedera Hashgraph
•⁠ ⁠SOL on Solana

Please do not use old deposit addresses after the maintenance window.
Using outdated addresses may result in lost funds or failed deposits.

Thank you for your cooperation.
Aug 8, 00:17 PDT
Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

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