ADA Maintenance – Deposits & Withdrawals Paused
Investigating - ADA deposits and withdrawals are temporarily paused due to scheduled maintenance. We’ll restore full functionality as soon as the work is complete.
Apr 30, 2025 - 15:27 PDT
Uptime over the past 90 days. View historical uptime.
Metal Pay Application Operational
90 days ago
99.99 % uptime
Today
Metal Pay (iOS) Operational
90 days ago
99.99 % uptime
Today
Metal Pay (Android) Operational
90 days ago
99.99 % uptime
Today
Cryptocurrency Services Operational
90 days ago
100.0 % uptime
Today
Deposits Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Withdrawals Operational
90 days ago
100.0 % uptime
Today
Transaction Nodes Operational
90 days ago
100.0 % uptime
Today
Fiat Currency Services Operational
90 days ago
100.0 % uptime
Today
Deposits Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Withdrawals Operational
90 days ago
100.0 % uptime
Today
Metal Pay Client Services Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Live Chat Operational
90 days ago
100.0 % uptime
Today
Knowledge Center Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
Backend Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 12, 2025
Error getting payment quote issue
Resolved - This incident has been resolved.
May 12, 07:32 PDT
Investigating - We are currently experiencing an issue with getting payment quotes on the Metal Pay app. This issue may impact and delay crypto deposits and withdrawals. Our team is actively working on resolving this. Thank you for your patience.
May 12, 06:23 PDT
May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025
Transactions Processing Delays
Resolved - This incident has been resolved.
May 8, 15:34 PDT
Investigating - We have identified an issue with processing transactions(delay affecting USDC withdrawals on the Ethereum Network). Our team is actively investigating the issue and working on a fix. Thank you for your understanding and patience.
May 8, 09:30 PDT
May 7, 2025

No incidents reported.

May 6, 2025
Live Price Display Issue on Metal Pay App
Resolved - This incident has been resolved.
May 6, 08:12 PDT
Identified - The issue has been identified, and a fix is being implemented.
May 6, 07:42 PDT
Investigating - We are aware that live prices on the Metal Pay app are currently not updating. Our technical team is actively working to resolve the issue.
May 6, 07:15 PDT
Live Price Display Issue on Metal Pay App
Resolved - We are aware that live prices on the Metal Pay app are currently not updating. Our technical team is actively working to resolve the issue.
May 6, 07:14 PDT
May 5, 2025
Metal Pay Login Issues
Resolved - This incident has been resolved.
May 5, 21:07 PDT
Investigating - We are currently investigating reports from users experiencing problems logging into the Metal Pay app. Our team is working to identify the cause and will provide updates as we learn more. Thank you for your patience.
May 5, 20:52 PDT
May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025
Apr 29, 2025

No incidents reported.

Apr 28, 2025

No incidents reported.

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