All Systems Operational

Uptime over the past 90 days. View historical uptime.
Metal Pay Application Operational
90 days ago
97.94 % uptime
Today
Metal Pay (iOS) Operational
90 days ago
98.18 % uptime
Today
Metal Pay (Android) Operational
90 days ago
98.18 % uptime
Today
Account Verification/Upgrade Operational
90 days ago
97.45 % uptime
Today
Cryptocurrency Services Operational
90 days ago
100.0 % uptime
Today
Deposits Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Withdrawals Operational
90 days ago
100.0 % uptime
Today
Transaction Nodes Operational
90 days ago
100.0 % uptime
Today
Fiat Currency Services Operational
90 days ago
100.0 % uptime
Today
Deposits Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Withdrawals Operational
90 days ago
100.0 % uptime
Today
Market Orders Operational
90 days ago
100.0 % uptime
Today
Metal Pay Client Services Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Live Chat Operational
90 days ago
100.0 % uptime
Today
Knowledge Center Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
Backend Services Operational
90 days ago
100.0 % uptime
Today
Metal Pay Connect Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 9, 2026

No incidents reported today.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

Metal Pay App Connection Issues
Resolved - This incident has been resolved.
Aug 4, 00:00 PDT
Update - The issue has been resolved for Android users. Please update your Metal Pay app to the latest version available on the Google Play Store.

For iOS users, a new version of the Metal Pay app will be available soon. We will notify you as soon as it is ready for download.
Jul 30, 16:23 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 30, 13:03 PDT
Investigating - We are currently investigating connection issues that may prevent some users from loading or accessing the Metal Pay app. Our team is working to resolve the issue as soon as possible. We appreciate your patience.
Jul 29, 13:13 PDT
Date of Birth Selection Issue During Identity Verification
Resolved - This incident has been resolved.
Aug 4, 00:00 PDT
Update - The issue has been resolved for Android users. Please update your Metal Pay app to the latest version available on the Google Play Store.

For iOS users, a new version of the Metal Pay app will be available soon. We will notify you as soon as it is ready for download.
Jul 30, 16:24 PDT
Identified - Our team has developed a fix, and a new app release addressing this issue is scheduled to be available tomorrow. Once the update is released, affected users should update to the latest version of the app before attempting identity verification again.

We will provide another update once the new app version is available.
Jul 27, 11:55 PDT
Investigating - We are investigating an issue affecting some users during the Metal Pay identity verification (KYC) process. Affected users may be unable to select their correct date of birth. In some cases, an incorrect date of birth may also be displayed on their account after submission.

Our engineering team is actively investigating the root cause. We will provide further updates as more information becomes available.
Jul 27, 08:50 PDT

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

Jul 29, 2026

Jul 28, 2026

No incidents reported.

Jul 27, 2026

Jul 26, 2026

No incidents reported.

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