All Systems Operational

Uptime over the past 90 days. View historical uptime.
Metal Pay Application Operational
90 days ago
99.95 % uptime
Today
Metal Pay (iOS) Operational
90 days ago
99.96 % uptime
Today
Metal Pay (Android) Operational
90 days ago
99.96 % uptime
Today
Account Verification/Upgrade Operational
90 days ago
99.43 % uptime
Today
Cryptocurrency Services Operational
90 days ago
100.0 % uptime
Today
Deposits Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Withdrawals Operational
90 days ago
100.0 % uptime
Today
Transaction Nodes Operational
90 days ago
100.0 % uptime
Today
Fiat Currency Services Operational
90 days ago
100.0 % uptime
Today
Deposits Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Withdrawals Operational
90 days ago
100.0 % uptime
Today
Metal Pay Client Services Operational
90 days ago
99.98 % uptime
Today
Email Operational
90 days ago
99.95 % uptime
Today
Live Chat Operational
90 days ago
99.99 % uptime
Today
Knowledge Center Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
Backend Services Operational
90 days ago
100.0 % uptime
Today
Metal Pay Connect Operational
90 days ago
99.88 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 14, 2025

No incidents reported today.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
Account Verification/Upgrade Issues
Resolved - This incident has been resolved.
Dec 11, 13:27 PST
Investigating - Description: We are currently experiencing temporary issues affecting account verification and upgrade processes.

Impact: Users may face delays or errors when attempting to verify or upgrade their accounts.

Current Status: Our team is actively investigating and working to restore full verification functionality.

Next Update: We will provide an update as soon as more information becomes available.
Dec 11, 11:40 PST
Dec 10, 2025
Transactions Processing Delays
Resolved - This incident has been resolved.
Dec 10, 13:56 PST
Identified - We are currently experiencing temporary delays with transaction processing in Metal Pay. Our team is actively working to address the issue to optimize performance. Thank you for your patience and understanding.
Dec 10, 13:12 PST
Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Temporary Disruption in Metal Client Services Inquiry Handling
Resolved - This incident has been resolved.
Dec 5, 01:21 PST
Investigating - We are currently experiencing a temporary issue affecting our ability to process user inquiries directed to Metal Client Services. Our team is actively working to resolve the issue as quickly as possible.

Please note that any inquiries sent via email will be addressed once normal service is restored. We sincerely apologize for the delay and appreciate your patience and understanding.
Dec 5, 01:11 PST
Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

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