Investigating - ADA deposits and withdrawals are temporarily paused due to scheduled maintenance. We’ll restore full functionality as soon as the work is complete.
Apr 30, 2025 - 15:27 PDT
Metal Pay Application Operational
90 days ago
99.99 % uptime
Today
Metal Pay (iOS) Operational
90 days ago
99.99 % uptime
Today
Metal Pay (Android) Operational
90 days ago
99.99 % uptime
Today
Cryptocurrency Services Operational
90 days ago
99.96 % uptime
Today
Deposits Operational
90 days ago
99.92 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Withdrawals Operational
90 days ago
99.92 % uptime
Today
Transaction Nodes Operational
90 days ago
100.0 % uptime
Today
Fiat Currency Services Operational
90 days ago
100.0 % uptime
Today
Deposits Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Withdrawals Operational
90 days ago
100.0 % uptime
Today
Metal Pay Client Services Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Live Chat Operational
90 days ago
100.0 % uptime
Today
Knowledge Center Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
Backend Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 12, 2025
Resolved - This incident has been resolved.
Jun 12, 13:23 PDT
Investigating - Due to a system outage, our customers may experience delays when depositing or withdrawing crypto assets.

Our team is actively monitoring the situation and working towards a resolution. We will continue to provide timely updates through this channel. Thank you for your patience and understanding.

Jun 12, 11:45 PDT
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.