Metal Pay Withdrawals Temporarily Paused

Incident Report for Metal Pay

Resolved

This incident has been resolved.
Posted Oct 23, 2026 - 23:17 PDT

Monitoring

Deposits and withdrawals are now enabled on Metal Pay. We are monitoring performance closely, and some transactions may be delayed. Thank you for your patience.

Please reach out to Metal Client Services if you need assistance with your pending transactions.
Posted Oct 23, 2026 - 11:33 PDT

Update

Our team is working to resolve the issue. Deposits and withdrawals may be delayed during this time. Thank you for your patience.
Posted Oct 17, 2026 - 01:47 PDT

Investigating

Withdrawals on Metal Pay have been temporarily paused while our team investigates an ongoing issue. We apologize for the inconvenience and will provide updates as more information becomes available.
Posted Oct 16, 2026 - 21:20 PDT
This incident affected: Cryptocurrency Services (Deposits, Withdrawals).