Cryptocurrency Deposit and Withdrawal Delays

Incident Report for Metal Pay

Monitoring

We are currently performing maintenance that may temporarily affect certain transactions and services.

Our team is working to restore normal operations as soon as possible. We apologize for any inconvenience and appreciate your patience and understanding.
Posted Nov 04, 2026 - 10:13 PST

Update

We are currently performing maintenance that may temporarily affect certain transactions and services.

Our team is working to restore normal operations as soon as possible. We apologize for any inconvenience and appreciate your patience and understanding.
Posted Nov 04, 2026 - 09:58 PST

Identified

We are currently investigating this issue. Thank you for your patience while we work to resolve it.
Posted Nov 04, 2026 - 09:36 PST

Investigating

Description: We are currently experiencing delays in processing cryptocurrency deposits and withdrawals.

Impact: Some users may experience longer-than-usual processing times when depositing or withdrawing supported cryptocurrencies. Transactions may remain pending, and deposits may take longer to appear in account balances.

Current Status: Our team is actively investigating the issue and working to restore normal deposit and withdrawal processing times.

Next Update: We will provide further updates as our investigation progresses or more information becomes available.
Posted Nov 04, 2026 - 09:13 PST
This incident affects: Cryptocurrency Services (Deposits, Withdrawals).