Account Verification/Upgrade Issues

Incident Report for Metal Pay

Resolved

This incident has been resolved.

Posted Dec 11, 2025 - 13:27 PST

Investigating

Description: We are currently experiencing temporary issues affecting account verification and upgrade processes.

Impact: Users may face delays or errors when attempting to verify or upgrade their accounts.

Current Status: Our team is actively investigating and working to restore full verification functionality.

Next Update: We will provide an update as soon as more information becomes available.

Posted Dec 11, 2025 - 11:40 PST

This incident affected: Metal Pay Application (Account Verification/Upgrade).