Rolling Deposit and Withdrawal Outage - Custody Migration

Incident Report for Metal Pay

Resolved

Deposit and withdrawal functionality is back to fully operational status.
Posted Oct 12, 2021 - 19:16 PDT

Investigating

Some customers may experience error messages when creating or accessing deposit and withdrawal functions during migration.
Progress updates will be posted as they become available.
Posted Oct 12, 2021 - 11:48 PDT
This incident affected: Cryptocurrency Services (Deposits, Withdrawals).