Instant Market Order Processing Issues

Incident Report for Metal Pay

Investigating

Description: We are currently experiencing an issue affecting card transaction processing.

Impact: Some users may encounter declined or unsuccessful card transactions when attempting to complete purchases.

Current Status: We are working with our payment processing partner to investigate the issue and restore normal transaction processing.

Next Update: We will share additional updates as soon as more information becomes available.

Posted Nov 07, 2026 - 11:18 PST

This incident affects: Fiat Currency Services (Market Orders).