Instant Market Order Processing Issues

Incident Report for Metal Pay

Resolved

The issue affecting card transaction processing has been resolved.

Please note that separate ongoing maintenance may continue to affect certain transactions and services. Our team continues working toward restoring normal operations for those affected services.

We appreciate your continued patience and understanding.
Posted Nov 07, 2026 - 18:44 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 07, 2026 - 17:11 PST

Investigating

Description: We are currently experiencing an issue affecting card transaction processing.

Impact: Some users may encounter declined or unsuccessful card transactions when attempting to complete purchases.

Current Status: We are working with our payment processing partner to investigate the issue and restore normal transaction processing.

Next Update: We will share additional updates as soon as more information becomes available.
Posted Nov 07, 2026 - 11:18 PST
This incident affected: Fiat Currency Services (Market Orders).