Transactions Processing Delays

Incident Report for Metal Pay

Resolved

This incident has been resolved.
Posted Jan 27, 2026 - 15:24 PST

Investigating

We are currently experiencing temporary delays with transaction processing in Metal Pay. Our team is actively working to address the issue to optimise performance. Thank you for your patience and understanding.
Posted Jan 25, 2026 - 09:30 PST
This incident affected: Cryptocurrency Services (Deposits, Transactions, Withdrawals).