The Hedera Mainnet Blockchain upgrade - Delay on crypto withdrawals and deposits for HBAR

Incident Report for Metal Pay

Resolved

The scheduled maintenance has been completed.
Posted Sep 20, 2023 - 10:56 PDT

Update

The Hedera mainnet upgrade has been postponed again and it will be upgrading mainnet to v0.41 on Wednesday, September 20th 2023 at 17:00 UTC.
Posted Sep 19, 2023 - 12:53 PDT

Identified

Due to the Hedera Mainnet Blockchain upgrade, crypto withdrawals and deposits for HBAR might be delayed on Tuesday, September 19th, 2023 at 17:00 UTC for 60 minutes.

Thank you for your understanding and patience.
Posted Sep 17, 2023 - 23:16 PDT
This incident affected: Cryptocurrency Services (Deposits, Withdrawals).