Metal Pay Market Order Processing Issues

Incident Report for Metal Pay

Resolved

This incident has been resolved.

Posted Oct 23, 2026 - 18:44 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 23, 2026 - 17:15 PDT

Investigating

Description: We are currently experiencing issues affecting market order functionality on Metal Pay.

Impact: Some users may encounter errors, failed orders, or delays when attempting to buy or sell cryptocurrencies using market orders.

Current Status: Our team is actively investigating the issue and working to restore normal market order processing.

Next Update: We will provide further updates as our investigation progresses or more information becomes available.

Posted Oct 23, 2026 - 11:53 PDT

This incident affected: Fiat Currency Services (Market Orders).